Terms of service
1. Introduction
These Terms of Service govern your use of www.clawanddice.com and any purchase made through the website. By accessing the site, creating an account, or placing an order, you agree to be bound by these terms.
If you do not agree with these terms, please do not use the website.
2. Eligibility and Website Use
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others, interfere with site operations, or restrict another user's enjoyment of the site. You must provide accurate, current, and complete information when creating an account or placing an order.
We may suspend or terminate access to the website, accounts, or services where we reasonably believe there has been misuse, fraud, abuse, or a breach of these terms.
3. Products and Availability
All products are subject to availability. We reserve the right to limit quantities, discontinue any product, change descriptions, adjust packaging, and update content on the website at any time.
We aim to ensure all product images, descriptions, prices, and availability information are accurate. However, occasional errors may occur and we reserve the right to correct them without liability.
4. Orders and Contract Formation
When you place an order, you are making an offer to purchase the selected item or items. Your order is not accepted until we confirm it. We reserve the right to refuse, cancel, or limit any order at our discretion, including where a product is unavailable, a pricing or listing error has occurred, fraud is suspected, payment cannot be authorised, or shipping restrictions apply.
If an order is cancelled after payment has been taken, any eligible refund will be processed back to the original method of payment.
5. Pricing and Payment
All prices shown on the website are listed in GBP (£) unless otherwise stated. Prices may change without notice. Shipping charges, taxes, duties, or other applicable fees will be shown at checkout where relevant.
Payment must be completed at the time of purchase through the payment options made available on the site. By submitting payment details, you confirm that you are authorised to use the selected payment method.
6. Promotions and Discount Codes
From time to time, we may offer promotional pricing, launch offers, or discount codes. Unless expressly stated otherwise, promotional codes:
● may be subject to expiry dates, minimum spends, or product exclusions;
● cannot be combined with other offers unless expressly stated;
● may not be applied retroactively to completed orders; and
● may be cancelled, withdrawn, or amended at any time where reasonably necessary.
7. Shipping and Delivery
Shipping timelines, delivery estimates, destination availability, customs responsibilities, and related matters are governed by our Shipping Policy, which forms part of these Terms of Service.
8. Returns and Refunds
Returns, refunds, exchanges, and damaged-item handling are governed by our Returns & Refunds Policy, which forms part of these Terms of Service.
9. Intellectual Property
All content on this website, including but not limited to logos, product names, artwork, text, photographs, graphics, videos, branding, packaging concepts, and site design elements, is owned by Claw & Dice or used with permission and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, republish, exploit, or use any part of the website or product content for commercial purposes without our prior written permission.
10. User Reviews and Submissions
If you choose to submit a review, testimonial, comment, or other content to us, you confirm that your submission is accurate, lawful, non-defamatory, and does not infringe the rights of any third party. We reserve the right to remove, moderate, refuse, or display submissions at our discretion.
By submitting user-generated content, you grant us a non-exclusive, royalty-free, worldwide licence to use, display, reproduce, and publish that content for website, social media, promotional, and customer experience purposes, unless otherwise agreed in writing.
11. Limitation of Liability
To the fullest extent permitted by law, Claw & Dice shall not be liable for any indirect, incidental, special, or consequential loss, or for any loss of profits, revenue, data, goodwill, or business opportunity arising out of or related to use of the website or purchase of products through it.
Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence.
12. Force Majeure
We are not responsible for delays or failures caused by events beyond our reasonable control, including but not limited to transport disruption, cyber incidents, strikes, natural disasters, customs delays, supplier disruption, war, government action, utility interruption, or payment network failure.
13. Governing Law
These terms shall be governed by and interpreted in accordance with the laws applicable to the business operations of Claw & Dice, unless mandatory consumer protection laws in your country of residence provide otherwise. Any dispute arising in connection with these terms shall be handled by the courts or dispute forums having proper jurisdiction.
14. Contact
For customer service or legal queries relating to these terms, please contact:
Claw & Dice
Website: www.clawanddice.com
Email: info@clawanddice.com
15. Changes to These Terms
We may update these Terms of Service from time to time. The updated version will take effect once posted on the website, unless a later effective date is stated.
These Terms of Service should be read together with the Privacy Policy, Returns & Refunds Policy, and Shipping Policy, all of which form part of the customer experience and contractual framework for purchases made through the website.